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Anderson Cooper 360

News/Business. (2013) (CC)

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CNN

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01:01:00

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TV-MA

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San Francisco, CA, USA

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Channel v759

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mpeg2video

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ac3

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1920

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1080

TOPIC FREQUENCY

Us 13, North Korea 7, U.s. 5, Paul Walker 4, Dmv 4, America 4, Anderson 3, Jim Lovell 3, Ashley 3, Dr. Sanjay Gupta 3, Hollywood 2, E. J. 2, T. Rowe 2, Porsche 1, Jr. 1, Bronx 1, Michelin 1, Tsa 1, Cdc 1, Susan Hendricks 1,
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  CNN    Anderson Cooper 360    News/Business.  (2013) (CC)  

    December 2, 2013
    10:00 - 11:01pm PST  

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that's it for us tonight, more deadly news tonight, the "fast & furious" star, paul walker, ending in tragedy, and later tonight, rescue crews board a u.s. airways flight and then made an announcement that one of the passengers had had a potentially dangerous, deadly tuberculosis. more from dr. sanjay gupta. we begin tonight with breaking news, officials say the commuter train that flew off a curve yesterday morning just north of manhattan was going nearly three times the speed limit, 82 in a 30 miles an hour zone, four people died in the crash.
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we're going to hear from the survivor and the family of one of the people who was killed. first, we learned just a short time ago from investigators on scene as jason carroll reports, we already have learned a lot. >> reporter: investigators cannot say whether it was human error or mechanical failure. but what is already clear to them is the metro north train was traveling much too fast before it derailed. >> the train was traveling at approximately 82 miles an hour as it went into a 30 miles an hour curve. >> when i heard about the speed, i gulped. >> reporter: investigators from the national transportation safety board recovered both of the event recorders, the device showing that two minutes before the train entered the curve near the station.
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what does it tell you, anything at all? >> at this point in time i can't really say. >> the speed limit going into the curve is 70 miles an hour, and on the curve itself, 30 miles per hour maximum. the recorder showed it was not until 60 seconds before the train stopped that the engine throttle was stopped. five seconds before, the brakes engaged. more than 60 injured, four killed, including jim lovell. >> i'm not the son of a victim, my dad was so much more than that. i don't want him to go down in history of somebody who just died. he was just the best father i could ever ask for. >> the black boxes are now under analysis in washington, d.c., while investigators continued searching for evidence at the site in the bronx near the
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hudson and harlem rivers, the union that represents the train's crews identified the engineer as rockefeller, jr., who was responsible for powering the train and brakes. he is cooperating with investigators and turned over the cell phone, also telling the investigators he tried to slow the train and the brakes failed. the ntsb investigator said focusing on the actions that rockefeller took is key. >> they go back at least 24 hours to see if he got the amount of quality rest that was required. and then they will look to see if he was distracted or not. was there any use of hand-held devices like phones. >> they raised the issue of positive train control. ptc is a gps system designed to stop or slow a train before the crash or derailment. congress passed a law in 2008 that gave the rail way or the
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freight train time to install them. >> jason joins us now from the crash scene. so we're learning more tonight about the cell phone, whether or not the engineer was on it when the train crashed. what have you learned about it? >> yeah, anderson, a lot of questions about it. i can tell you that a senior law enforcement spokesperson told cnn they have no reason to believe the train engineer was actually on his cell phone during the time of the derailment. and actually, anderson, speaking to another investigator out here, they tell me there are a lot of moving parts to the investigation, one investigator telling me it is just too soon to have the definitive parts. >> all right, jay, thank you very much. and one commuter on her way to work, before you meet her, this was the car she was in on its side.
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there was a rows of seats on the left and right. the carry-on rack on the right. amanda, i'm so glad you're okay. how are you holding up? >> physically, i am relatively unscathed, and unbelievably so. emotionally, i probably need more time to sort it out. >> does it feel real? >> it is getting more real, the more i hear and see on the news, clearly being inside the train i had no idea the gravity of the situation. when i took the photos i had no idea i would show them to anybody. i had no idea it would get me to a point like this. i only took the pictures to text to a co-worker to say hey, i'm not coming into work today. i did not realize this would become national news, anything that would leave new york. it didn't seem -- i was too uninjured for it to seem that big a deal in the moment. >> so you were sleeping on the train?
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>> i was nodding off. and the thing that woke me up was my own equilibrium. i was tilted very severely. when i woke up and saw the entire cab of the train was tilted, i immediately woke up and realized that i was in the middle of a train crash, i got on that train. >> so when you woke up was the train off the tracks? >> the train was tilting to the left against the water, on the opposite side towards the land. and then after -- i am not an engineer and i don't fully understand, but whatever torqued it threw it back to the right-hand side towards the water. so those of us that were in the car i was in kind of did a loop around from the wall to the ceiling to the landing on the side. >> so were you thrown out of your seat? >> i stood up from a seat where i had kept my belongings in my hand. but my work uniform where i was sitting was seats behind me. i wound up in a completely different part of the train than where i was originally sitting.
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yeah, it happened really fast. but it also very much happened in slow motion. >> really -- >> i was completely aware the entire time. as soon as i realized what was going on, i had my phone in my hand. i had my headphones in which stopped me from hearing anything early on. and i realized i was going to need this phone because i was not going to allow myself to get hurt and that i was going to have to call 911 when it was over and would have to call my mom and dad. and that was what was going through my head, so i looped the phone around, kept my head straight, rolled with the punches, just let it happen as it naturally happened and hopefully when it was all said and done i would be not only alive but conscious. >> but i mean, your car ended up on its side? >> i was in the third car back which was one of the two completely on its side. the second car unfortunately being the one people were
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ejected from. >> so you were in a different spot than you started from? >> it started to the left. and when the first two cars made whatever impact they made, the connection between the cars is what jolted it back to the side. we all felt like we're going to the left but then wound up on the right-hand side? >> how long were you on scene? >> how long after the crash? >> yes. >> the first responders got there right away. and they were amazing. and the people on board with me that were also not very, very injured. people who were ambulatory, the people okay were just amazing, helping the fdny get the people who were more injured. i mean, considering what we had all just been through it was such an amazing collective effort of everyone to just try to make the best possible scenario it could be in the moment. once we got out of the train i
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was definitely one of the least injured. a woman who was in some way in charge of getting people to the medics, unfortunately, that hill is very steep. all hands had to be on deck to carry the people up on stretchers, those of us who were, we were all helping each other. we all just kind of came together. and you know, they immediately assessed the triage, those of us on the lesser scale in need of attention just kind of helped each other up the hill to get to where the medics were to get our vitals checked. i wound up discharging myself and left relatively quickly. >> i am so glad you're okay, but amanda, thank you so much for talking to us. metro north, the commuter line that ran from poughkeepsie, has been around 30 years. four people, as i say, killed. a 58-year-old man, and james lovell, who lived about an hour north of the city, he did
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freelance audio for television, and was heading into the city for work. i'm so sorry for your loss, nancy, how are you holding up? >> we are holding up, anderson, we have got a whole community holding us up. and we have got our jim, who is filling us up with love and holding us up. >> what do you want people to know about jim? >> we want people to know that jim was interested -- in what everybody was doing. he was pure goodness. and he lived that and showed that and gave that to his boys every single day. he gave that to his guys that he worked with. he gave that to his family and his beautiful nieces and
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nephews. he gave that to his beautiful daughter. i want people to know how good jim was. >> i -- i saw some of the tweets you were sending out. tell us about your dad. >> well, first off i just want to say that my dad was not a victim. i don't want him to be known as a victim. jim lovell was so much more than just a victim. he was a loving father, a great dad. best friend, uncle. great co-worker, just always had had a smile on his face. i just want to say i'm so proud and blessed that i was able to call him -- >> i lost my dad when i was ten. and you guys are just so strong
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to be able to even be talking about him. it is important for you -- for other people to know about him. you want other people to know what he was like. >> absolutely. he is the type of person you would want to show off in your life. >> he made a point of showing everybody else off. >> is that right? >> he just wanted to lift everybody up. he was like i said, always just interested in what everybody else was doing. and so unbelievably proud of his boys and his daughter. always just wanted to know what they were doing. and just to talk about everything that they were doing in their lives. and just always showing great, great interest. and he was so good at everything that he did. in his work, in his fatherhood. in his community.
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>> well, i know everybody -- >> we were really lucky. >> i have been reading all day about him. and everybody at nbc and all the other places he worked have just been singing his praises all day long about what a great person he was to work with. i understand he showed you kids recently how to chop wood? >> yes. >> was he a good wood chopper? >> he kept us warm all winter. >> oh, yeah. the best in all counties. >> is there anything -- hudson, jack, i don't want to put you guys on the spot. but is there anything you want to say about your dad? >> i just want to say that he was a very loving father. and i miss him a lot. and everybody cared about him. everybody. he was a really big member of the community. and he was so kind. >> it is great that you have
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those memories to hold onto. nancy, did you realize right away what had happened? >> anderson, i think -- i claim part of being irish is just kind of being intuitive. and i -- after i sent that first text and didn't hear from him, and then sent the second text, i knew. i knew. i knew that he was one of the victims. i didn't want to believe it. and you know, i kind of slowly made my way to my car and made my way down to the scene. but it was pretty clear to me. in my heart, i knew. >> and i mean, this just happened. >> it is a different kind of
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morning than our usual mornings. the moon was different leaving for the train at ten minutes to 6:00. the way we said good-bye was different. >> you drove him to the train station. >> the quietness of the train station, i did, i drove him to the train station. and there was such peace and quiet at the train station, had he was the only one that got on in cold spring. >> and you were saying it was a different good-bye. >> the good-bye in the car -- yeah, you know, usually i'm pretty tired in the morning, because i work late. and he wakes me up 15 minutes before it is time to go. and i get in the car and he drives to the train. but that morning he gave me a kiss good-bye in the car like he usually does and then we have to cross paths as i make my way to the driver's seat.
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and it was a second seat, we don't usually do that. usually we're in a mad rush to get to the car so i got a second kiss. >> well, again, i am just -- i mean, i'm so sorry for your loss, and i know it is a profound loss you all are suffering. and i just wish you strength and peace in the days ahead. >> we thank you, anderson, we thank you for letting us have the opportunity to tell the world how great that jim lovell was. >> it is great to see the pictures that we showed you all as a family in happier days. and i hope that it keeps you going in the days ahead. >> thank you so much. >> thank you. >> our thoughts and prayers with them and all the other people who have died and their families. coming up later tonight, or next tonight, we have breaking news in the death of "fast and furious" star paul walker, the details could shed more information on the wreck. also ahead, a man taken off
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an airplane by paramedics, then all the passengers told they had been exposed to tuberculosis. really a scary concern, the question is how real is the risk? i'll talk to dr. sanjay gupta about it. every day we're working to be an even better company - and to keep our commitments. and we've made a big commitment to america. bp supports nearly 250,000 jobs here. through all of our energy operations, we invest more in the u.s. than any other place in the world.
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♪ ♪
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nothing says, "you're my #1 copilot," like a milk-bone biscuit. ♪ say it with milk-bone. the speed was paul walker's calling card, now investigators are focusing on the speed and his death that could help them get some answers, the program "omg" got details regarding the security camera. the car hitting the light pole in santa clarita. the fire ball erupting, and flames coming from the crash site. moments later, the porsche carrera gt, and authorities believe his race team partner roger rodas was driving. the question was, were they racing somebody? so we heard about another car and perhaps street racing. is that something the authorities are still pursuing? >> at this point they're backing
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away from that. initially, there was an unsubstantiated tip that came to the sheriff's office that there could be street racing involve so what investigators are looking at, surveillance video, like the one you just showed us as well as the car's on-board computer, hoping to answer the question of why. and this car was driving by itself. what investigators are looking at is surveillance video as well
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as the cars onboard computer hoping to answer the question of why. to the engines of the fast cars of his fans, mourners weeping, carrying flowers and candles to the accident site, where actor paul walker died. this is one of the last photos of walker, attending a charity event to help victims of the philippines typhoon. the vehicle they drove slammed into a light pole and burst into flames. this man tried to help. >> there was nothing to do, we went through the fire extinguishers. >> the death of the actor stunned hollywood. the fellow co-star, maurice gibson, paid his respects, walker was the father of a 15-year-old girl, and a son devoted to his father. >> i'm just glad every time i saw him i told him we loved him. he said the same thing.
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>> to fans, they have lost a blockbuster, the star of the "fast and furious" franchise that spanned more than ten years. >> i just grew up watching him. it is tough. he was so young. >> life imitating art in a painfully violent way. >> in hollywood, they never get hurt, they're always driving fast. in reality, we do have to be concerned. we have to be concerned this could happen to any of us. you know, we have to follow the rules of speed. in reality, we can't be too fast and furious. >> back here live, this is what the memorial is looking like. there are people still coming even as night falls. this entire section of street, all the lanes have been shut down. as far as the investigative part of this, the autopsies are scheduled for tomorrow, anderson. and investigators say that the bodies were in such bad
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condition that they will have to use dental records to positively identify them. anderson? >> kyung lah, appreciate that. we're going to dig deep on the information about the vehicle. eddy, thank you for joining us, you say the car walker died in was particularly hard to handle at high speeds, explain why. >> well, this is not a car for a novice, it originally was used as a racing vehicle, a v 10 engine, had no stability control and in general was just not a car for novices. it was beyond a super car, it is what we call a hyper car. >> and i understand -- is it the engine of the car more in the middle which makes it easier to drive than some of the cars that had the engine up front? >> well, having the engine in the middle means, in physics, was low inertia, more agile, turning more quickly with its
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front and rear. the car was just incredibly agile, changing direction very, very quickly, very much like a race car. >> there were also skid marks on the ground. again, i don't want to speculate. because frankly we just don't know what occurred. but what are the questions you would like to see answered in terms of -- what are things you would look at specifically? >> well, something interesting about this car, it is sort of unprecedented. just a couple of months ago, michelin developed and porsche installed a new tire for this car. and i wonder if the car had the new tire, because a car that is so razer sharp, giving up its grip. it obviously had high limits, giving up the grip. but once the grip went, the car would spin.
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so i would wonder if there were new tires on that car. the other thing that people are speculating about, the guys at walker's race shop said the car was leaking power steering fluid. and there is a possibility that if he lost power steering, could have upset the car if he was going fast enough. >> and in a car like this, how fast can it go? >> the top speed of 208 miles an hour. >> 208. and in terms of experience, the driver was an experienced driver from all accounts. what kind of expertise do you need in order to be able to operate a car at this kind of a level? >> well, you have to be familiar with the car specifically. you have to be familiar with its breakaway behavior, with its on-limit behavior. every car is sort of different. and this one, especially since it had such a hair trigger throttle, and especially since it changed direction so quickly, there is a lot to learn. and to just get in a car like
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this without safety control and without the safety limits that are on more modern cars, it is a little more difficult. and especially if the tire blows or if you lose power steering. >> i appreciate you being with us. >> thank you. >> and tonight, an emergency team boards a plane, taking a man off the plane, telling the people on board they have been exposed to tuberculosis and they should call their doctors immediately. the question is, what is the real risk of tuberculosis? we'll talk to dr. sanjay gupta. and an 85-year-old american man grabbed off a plane in north korea, held captive and forced to make a confession tape. the details are ahead. before receiving $25 toward her balance each quarter for making more than her minimum payment on time each month. tracey got the bankamericard better balance rewards credit card,
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welcome back, passengers on a u.s. airways flight got the kind of news no one ever wants to hear. they have been exposed to tuberculosis apparently during their two-hour flight. the paramedics came on board when they landed and gave everybody a mask. everybody else on board were advised to get tested for tuberculosis. how concerned should they be? i talked to dr. sanjay gupta.
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so what do we know about this man and his condition? >> well, we know a few important things, first of all, he was on this flight. as soon as he came off the flight he was put on quarantine, which is pretty standard protocol. but the first tests came back normal or negative. but then another test which allows the bacteria to grow came back positive. but it was not conclusive, specifically, for tuberculosis. so they don't know for sure if he has tuberculosis, but their suspicions were raised which caused in incident on the airplane. >> what kind of a risk is it to passengers? i mean, is it really a risk? >> this may sound simple, but unless somebody is really coughing, they're not likely to be that contagious, it is not usually transmitted to others, usually people that live in households and have more contact with one another, unless it is a
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plane ride that is usually four hours long, there is usually not that much concern. and this flight was two hours. so despite what the passengers heard, the cdc is not recommending testing the passengers on the plane. >> so there were reports that said this man was on a medical no-fly list, is there such a thing? i never heard of that? >> yes, this is not the same thing as tsa, it is a no-board list, and typically has to do with infectious diseases. it is a little bit loose, if somebody has a contagious disease, it could put somebody on the do not board list. >> every time i get on the plane, i feel like a big incubator for germs, because i'm a little worried about germs. >> you know, i became more of a germophobe, maybe because i was around you, but they can be concerned if they are in close quarters.
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some of the plane rides can be fairly long rides, so if somebody is real sick there could be a concern about that. it is re-circulated air, the air goes through the filters, which are actually quite good, better than a lot of homes that can filter out the contagious particles. so the air is a little bit of a concern, what is a greater concern for passengers, the trays, seat pockets, the bathrooms. >> and those things -- the what do you call them? >> the seat backs. >> those are are never washed
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and you always find junk in them. >> and if you stick your hand in there, it is a pretty frightening thing, and maybe a little dangerous. we talked about this. tuberculosis comes through the air, but there are so many other things you could potentially touch and then touch your mouth or nose, and then get sick that way. so airplanes are potentially more dangerous when you touch other things, as opposed to things in the air. >> and what do they say? sing happy birthday to yourself twice when you wash your hands. as always, you can find more on the story at cnn.com. and holding an 85-year-old american captive, thinking they would accomplish anything on the global stage, in the country of north korea there is really no good reason, but there could be convoluted logic, we'll have more on that. and what became the role of a lifetime, explaining how to
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well, it is like something out of a cold war nightmare, a veteran, visiting north korea, board's the flight home, and was then taken off only to be tossed into a cell. this is the man making a confession on state-run tv, talking about war crimes, obviously reading from script, his hands shaking, also, kenneth bay accused of working against the government. joining us now, professor steven web. the fact that north korea is holding two americans hostage right now, it is unconscionable, what does the regime hope to gain by doing this? >> i think anderson, what it appears to be is political theater of the utmost drama, you said cold war.
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it does have a 1960s feel to it. a desperation move to get attention. >> a high level move, hoping the united states will have a photo with them and the dictator and somehow give legitimacy to the regime there? >> it is possible, i don't think they will get that. what they will get is something much more practical and material. this is a regime that desperately relies on the outside world for fuel, oil, food and energy. sort of the essential facilities to keep its people alive and the country running. remember, it is wintertime there on the korean peninsula, and food is in short supply. and remember, the attention has been off north korea, it has been on iran, north korea is still putting their hands up there saying hey, we're still out here and can cause trouble.
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>> and this 85-year-old korean war vet, i guess he had had a conversation with his tour guide and other officials about the war. and i'm assuming that, or the belief is that is what maybe motivated him being taken off the plane. how -- do you see something like that getting resolved? >> well, frankly that strikes me as just a little bit of an excuse on the part of the north koreans. they were probably looking for an opportunity to cause a kind of media event. it sort of offered itself to them in the face, so they took advantage of that. you know, it is tragic when an individual like this gets caught up in a larger geo-political drama, it is not of his making. but right now he is the bargaining chip. so i would hope this gets resolved quietly under the radar screen with some sort of deal that is made. but you know, with north korea, we don't understand them very well and they don't understand us very well, either. >> yes, they have a history of
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misjudging us, and in some ways, us with them. thank you very much. and susan hendricks has more on "ac360." >> anderson, the white house says that 375,000 people went to healthcare.gov by noon today but didn't say how many of those people were actually able to sign up. the white house spokesperson jay carney said the bottom line is that more people are visiting the site and are able to effectively get from beginning to end. meanwhile, the administration official told cnn that 100,000 people signed up on the web in november. the white house is not commenting on that. and it is cyber monday, but retailers like walmart and target are stretching the deals. amazon is offering new deals as often as every ten minutes through saturday. and a man who threw out a thousand dollars in one dollar bills said he was just trying to spread a little cheer.
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while police did not agree, they arrested him for disorderly conduct. a spokesperson said somebody could have been hurt while he was doing that. and 22 years after magic johnson announced he was hiv positive, the treatments involved. and he opens up about his gay son. . through all of our energy operations, we invest more in the u.s. than any other place in the world. in fact, we've invested over $55 billion here in the last five years - making bp america's largest energy investor. our commitment has never been stronger. i get times are tight. but it's hard to get any work done like this. then came this baby -- small but with windows and office. it runs my work stuff. ...and i can use apps like flipboard for news, or xbox video to watch the shows i'm never home to see... and i can still get work done at the same time.
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tonight, the big "ac360" interview, my candid conversation with earvin magic johnson, it has been 22 years since the basketball great announced he was retiring from the lakers. a lot has changed with the public perception, and i spoke with him about how his announcement helped change people's attitudes about the disease and his own situation. >> it was tough, remember, you didn't even talk openly about hiv and aids. you know, you had to whisper about something like that. then i had to go in front of the world and tell them i had hiv. so you're talking about an emotional roller coaster ride on that day. so it was definitely a hard day.
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and the unknown. i'm a control freak. i like to control everything. and then i was out of control because i didn't know what was going to happen. and i'm not used to that. you know? and so it took me a long time to come to grips with my new status. how to deal with taking my meds three times a day, which was really difficult for me, because now i have to put them every place i'm going to be. and then i had to take 15 pills three times a day, because i was a big man, they said they didn't know how much i should be taking. so they were going to measure me from that dosage. and then move me down, hopefully, and that is what happened. >> what kind of drug regimen are you on now? how many pills do you take a day? >> oh, man, it is so wonderful. i take three pills one time a day at dinnertime. you go from one drug, now you got over 30.
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you went from the cocktail first came out -- one of those drugs had to be put in the refrigerator. so can you imagine, i'm traveling on airplanes, trying to keep this one drug cold. and it was the hardest thing i ever had to deal with. >> as scary as it is, getting the drugs, once you're tested if you're positive, you start to take the drugs. that is what is going to allow you to live a long, long life and not be a risk to other people. >> that is right, so that is why i'm out here just urging people just to get tested. you know? and know where you stand before you and your partner, it is so important. if you can do that and get you on a regimen, go to your health care provider, to your doctor, give you a great regimen, i mean, you can live a healthy life with you and your partner for a long time. >> the fact that you and other young people received the
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education, maybe they had it in school and know about safe sex, they're still getting infected. how do you overcome that and stop it? >> well, that is the challenge, because they think nothing can happen to them. at the end of our day in our community we have to start accepting those who are gay in our family. it is like my son, e. j. came out. it is important that cookie and i support our son, we're going to support him 100%. but we're in the minorities in this. in the black community, young gay men or young ladies who are lesbian, they're afraid to tell their parents. >> you mentioned your son. and you have been incredibly supportive of your son when it was publicly known he was gay, you just made a really moving statement of support with you and your wife. in terms of parents having the conversation about hiv/aids with their kids, is that a conversation that you and your
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wife had your sons early on? >> yes, that is what happened, i had to tell them early on how i got hiv. if they're going to have sex later on in life, have safe sex and talk about it with your partner. you know, it is important that we had that dialogue and that we still have that dialogue today. just like i want my son e. j. to talk to me about everything, my son andre to talk to me, my daughter, elisa, and that is what i talk about. and i go to church, i'm a christian, but the reality is, my son is gay. that is the reality. and i tell pastors that, i tell other pastors that. i tell black christians who came out with me. but i say hey, i love my son, nothing is going to change that. i don't care if you don't agree and you don't want to deal with
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me or don't like me, that is on you. but i said tell me when it hits your own family, you know? then you are going to have to make a decision. >> having a gay son did that kind of change your perspective in any way? >> no, it didn't change, because i've been working side by side with gays for a long time. i think what i wanted the gay community to do for me is to help my son, all right? give him the right information, help him to grow and be a good young man, things that i can't talk about that i don't know about, they can help him. so that is what i want. >> you're proud of your son? >> oh, i am. my son is a senior, he is doing great. and he loves himself. and what he did was save a lot of lives, too. and also a lot of young people decided to tell their parents once he came out. so it was great to see that. >> it is an honor to talk to you. >> my pleasure, thank you. >> a lot more from magic on
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line. ridiculous is next. om. they flip the switch-- and the light comes on. it's our job to make sure that it does. using natural gas this power plant can produce enough energy for about 600,000 homes. generating electricity that's cleaner and reliable, with fewer emissions-- it matters. ♪
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time now for the ridiculist. and tonight, we have a story that many of you can relate to. the specific joy of dealing with the dmv, now i had my experiences with it, because i lost my wallet twice in the span of a month and had to keep getting new driver's licenses. but this is about a woman named ashley who said she sent her
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information twice, but the dmv said they never got it and wanted to charge her $650 in fees to get her a new one. >> i've been trying for the past few days to get through the dmv, in between being told that the answering service told me it was too long a wait and hanging up on me. and between trying to talk to someone and get this straight, i don't feel i should be in this situation at all. >> so ashley can't get anyone on the phone, she is not allowed to drive there to get it straightened out. and she has a suspended license, so she drove down there to get it done by hand. ashley got her point across. >> i went in, the lady that is the head of dmv came and found me and asked me if i was the lady with the horse outside. said come here, took me to the side. she took all of my paperwork upstairs and handled it immediately.
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and she sent me on my way. >> i have to say the only thing that would make it more entertaining would be the springfield dmv. >> hello, i'm anderson cooper, welcome to the debate between ms. gutierrez and ms. simpson. >> that was obviously the wrong simpson's clip, but i had to get it in that i was on the simpsons, that is an accomplishment. anyway, here is the video. >> going to the building -- >> next! >> next!
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>> no more corrective lenses for me, i'm changing my eyes to hazel. >> so the next time you're at the dmv because you lost your wallet for the third time in four months, don't go to the dmv, remember, patience is a virtue, and hold your horses at the dmv, that does it for